Legal Concierge
A guided Stage 1 enquiry captures contact details, matter context, urgency and the information needed for initial review.
LegalVault gives solicitors a controlled path from first enquiry to structured instruction: guided intake, secure questionnaires, encrypted records, role-based staff access and auditable activity.
LegalVault reduces the gap between “someone contacted the firm” and “we have enough structured information to decide what happens next.”
A guided Stage 1 enquiry captures contact details, matter context, urgency and the information needed for initial review.
Approved enquiries can progress to matter-specific questionnaires, consent and document collection without relying on loose email threads.
Completed records enter an encrypted staff workspace with role-based access, assignment, PDF/export controls and audit review.
LegalVault does not try to replace the solicitor. It structures the repetitive collection, progression and access tasks around the matter so the legal team can work from clearer information.
Ask for the right information in a controlled sequence instead of repeatedly reconstructing a matter from calls and emails.
Reception, intake, case handlers, supervising solicitors and auditors can be given different levels of repository access.
The client-facing and staff-facing Vault can carry the solicitor firm’s identity while the underlying application stays consistent.
Live firms are intended to receive their own isolated Vault environment rather than sharing one repository with unrelated practices.
The secure Vault is deliberately separate from the public marketing site. Production firms are intended to have dedicated environments, while central Control Tower services manage operational entitlement rather than legal client content.
A solicitor practice can be assigned the demonstration environment for an agreed trial period. We configure the firm identity, authorised users and relevant workflow, then reset and sanitise the demo when the trial is complete.
Firm branding, authorised staff and trial entitlement are configured for the demonstration.
Use representative test scenarios to experience intake, questionnaires, staff verification and repository handling.
If the firm proceeds, the live system is deployed separately rather than converting the shared demonstration environment into production.
Tell us a little about the firm and we’ll agree the most useful way to demonstrate it.